Embracing Change

In 2010 I collaborated with Dave Carpenter to produce an  E-book titled Prospering in 2010: Accelerating Success by Embracing Change. We also developed a monthly webinar series that we delivered in 2010 to expand upon the concepts in the book. Based on the great feedback from the participants, I have decided to develop another project around this topic, to be announced in the summer of 2011.

I was fortunate to spend the first twenty years of my career as an agent for change. I didn’t plan it that way — that’s just how it turned out.  I will write further about the chain of events that led me down this path — but for now, let me just summarize the types of changes I was involved in during those years:

Changing the way people work.

I consulted with organizations and developed programs to help them implement corporate-wide computer systems that changed the way their people performed their tasks, related with each other, and were measured.

Changing the way people think and behave.

I developed, taught, and consulted with corporations to implement training and development programs that changed the way their people thought about leadership, communication, customer service, selling, team building, and implementing change. The success of these programs was determined by measuring the change in behavior of the people who completed them.

Changing the way people learn.

As a pioneer in the field of computer based training, I researched and observed how people learn, in order to design training programs that would work via computer rather than classroom or one-on-one training programs. I was a pioneer in developing computer-based training and, years later, in implementing webinars to deliver corporate training programs.