Embracing Change

I am excited to announce that the result of my collaboration with Dave Carpenter is now available.  Our E-book titled Prospering in 2010: Accelerating Success by Embracing Change can be downloaded for free at www.prosperingin2010.com/book

I was fortunate to spend the first twenty years of my career as an agent for change. I didn’t plan it that way — that’s just how it turned out.  I will write further about the chain of events that led me down this path — but for now, let me just summarize the types of changes I was involved in during those years:

Changing the way people work.

I consulted with organizations and developed training to help them implement corporate-wide computer systems that changed the way their people performed their tasks, related with each other, and were measured.

Changing the way people think and behave.

I developed, taught, and consulted with corporations to implement training and development programs that changed the way their people thought about leadership, communication, customer service, selling, team building, and implementing change. The success of these programs was determined by measuring the change in behavior of the people who completed them.

Changing the way people learn.

As a pioneer in the field of computer based training, I needed to research and observe how people learn, in order to design training programs that would work via computer rather than classroom or one-on-one training programs.